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Useful contacts and resources in Indonesia

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Updated byAnne-Lise Mtyon 20 September 2022

In an expatriation project, health matters tend to take on an even greater place in the planning process. Here are some useful numbers and addresses to print and keep at hand for a stress-free relocation to Indonesia.

Before moving to Indonesia, it is advisable to primarily locate your country's embassy orÌýconsulate. Most countries have a representative body in Indonesia, which can be useful in caseÌýof emergency.

In Indonesia, you should also familiarize yourself with the nearest health facilities and makeÌýcontact in advance with a doctor at an international clinic, such as SOS Medika in Jakarta.

Likewise, if you have children, depending on their age and interests, you should make it easierÌýfor them to choose the international school or groups/associations they would like to join inÌýIndonesia. To help you into that, do not hesitate to contact Indonesian schools and request allÌýnecessary additional information. This will facilitate your kids' integration into their newÌýenvironment in Indonesia.

Medical emergencies in Indonesia

Indonesia is working hard to develop its emergency medical services system. This is a complexÌýtask for an archipelago that is made up of 17,508 islands, of which approximately 6,000 areÌýuninhabited. Therefore, in case of an emergency, it is often better to seek your ownÌýtransportation rather than wait for an ambulance to arrive.

Since 2016, there has been only one emergency number in Indonesia, 112. Ambulance, policeÌýand fire departments are all reachable via this number. It is accessible in around more than aÌýhundred cities in the country. After calling this number, you will be directed to a menu whereÌýyou can select the desired service.

Health institutions in Indonesia

Private and alternative services are usually the most reliable in case of an emergency or medicalÌýproblem. Once you have found your place of residence in Indonesia, locate the nearest healthÌýfacility and immediately register as a patient. This way, you will already have a medical recordÌýand will be better taken care of in case of emergency.

is a well-known clinic chain for expatriates. It consists of threeÌýclinics: two in Jakarta (Cipete and Kuningan) and one in Bali. The facilities are modern and theirÌýemergency units provide 24/7 assistance.

Ìý

SOS Medika Klinik - Kuningan

Menara Prima, 2nd Floor

Jl. DR Ide Anak Agung Gde Agung Block 6.2

Mega Kuningan Area

DKI Jakarta (Kuningan)

Tel: 62 21 5794 8600

SOS Medika Klinik - Cipete

JL Puri Sakti No. 10 Cipete

South Jakarta

Jakarta (Cipete)

Tel: 62 21 750 5980

SOS Medika Klinik - Bali

Jalan Bypass Ngurah Rai

505 X Kuta

Bali

Tel: 62 361 720 100

Other emergency numbers in Indonesia

Search and Rescue (SAR) - 115

Natural Disaster Command Center - 129

Fire Department - 112

In case of problems reaching this number in Jakarta, try calling a specific service directly forÌýhelp:

  • North Jakarta: 021-43931063
  • South Jakarta: 021-7694519 or 7690825
  • Central Jakarta: 021 6344215 or 6328576
  • East Jakarta: 021 85904904 or 8591113
  • West Jakarta: 021 5483113

Security Services

  • Police (General Emergencies) - 110/112 (SMS 1717)
  • Police (Jakarta) - 62 21 523 43 33
  • Tourist Police (Jakarta) - 021 526 4073
  • Police (Bali) - 911 754 599 224 111
  • Tourist Police (Bali) - (0361) 754 599 / (0361) 224 111

Telecommunications in Indonesia

The international calling code for Indonesia is 62. To call you from abroad, one will have to dialÌý00 62, followed by your local phone number (without the first 0).Ìý

If you want to make a local call in Indonesia, dial the corresponding area code, such as 021 forÌýJakarta and its suburbs, followed by the phone number of your correspondent.

When you want to make an international call from Indonesia, be aware that the codes willÌýdepend on your service provider. Please contact customer service for further advice.

We do our best to provide accurate and up to date information. However, if you have noticed any inaccuracies in this article, please let us know in the comments section below.

About

Anne-Lise studied Psychology for 4 years in the UK before finding her way back to Mauritius and being a journalist for 3 years and heading ½ûÂþÌìÌÃ's editorial department for 5. She loves politics, books, tea, running, swimming, hiking...

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