禁漫天堂

Dipin Dhingra Mobile: +91 9815520033, E-mail: dipindhingra83@gmail.com Employee Recital Tenure Organization Designation Since Jan 10 Digicomp Complete Solutions Ltd Regional Manager(North) (Dell Authorized Service Centre) (Dell Authorized Service Centre Project) ï¼ Currently responsible for maintenance of Walk In Service Center activities in North India. ï¼ Business development, planning and execution of marketing activities ï¼ Converted leads to prospects and then to clients by ensuring smart work, focused activities and strategies ï¼ Acquisition of New Clients and exploring business development avenues Tenure Organization Designation Jun 07-Aug 09 Dell International Services Technical Support Expert Mohali ï¼ I was responsible for troubleshooting customers hardware and software related issues on their Dell systems over the phone and through chat process as well. ï¼ Using remote access tools like Dell Connect, to remotely help the customers in any part of the world. Significant Accomplishments ï¼ Got 3 Promotions within the span of 3 years with the company ï¼ Conducted competitor and market research, pricing review recommendations to the management. ï¼ Worked in teams & Coordinated Tech Fest effectively during college. Academia B.Tech. (Mechanical Engineering) Haryana College of Technology & Management, Kurukshetra University 2001-2005 ï¼ Industrial Training:- 10 weeks training at Bhushan Steel Limited Academic Accomplishments ï¼ Certified Professional Course on AutoCAD, CATIA, AutoLISP, Studio max 3D from CDAC Mohali ï¼ Won laurel in declamation & debates in school & college IT Skills ï¼ Gained working knowledge in MS- Office applications, Routers,Laptops, Win XP, Vista, 7. Personal Details Address : 1163, Sector 42-B, Chandigarh, Pincode 160036 Date of Birth : 5th June 1983 Marital Status : Married Linguistic Abilities : English, Hindi & Punjabi Reference : Available on Request