Hi,
I assume my case is complete new to this forum and I wish nobody gets into a trouble like me. Still if anyone could know/suggest something, I shall be grateful.
I'm on study visa (PhD, second year now) and living in Milan. I applied for renewal of PSD in Sep 2017 and got finger-prints appointment for Jan 11,2018. After taking my finger-prints, the officer at questura told me that university confirmation document is missing in my application, so she gave me a letter and asks me to bring missing document on the Feb 1, 2018 (the same day I've to collect my card).
I asked some fellow students about it, and they told me to get self-certification document which is generated from the university's personal profile. (Yes, I shouldn't have presented this document in any case, but it's an auto-generated form with bar-code so I thought nobody can write this letter by himself/herself and it is an authentic document.)
As expected, the day I went to collect my card, the officer rejects my document and she said we need a signed document from your university. She also told me that now I've to post a copy of all my documents to Immigration office (Police headquarters at via Montebello, Milan) in next 10 days. And once I get clearance from there, I will get my card.
I get back to my department and shows all my document to departmental secretary. Even she believes that questura should have taken my self-certification document. Anyways, she get the same paper signed by the head of my program coordinator and stamped it with university's stamp and also give me an official document stating that I've passed a subject. Next day, I went to the questura again (with a hope that they may show some leniency and give me the card today and I don't have to get involve with immigration office).
But the officer happens to be quite rude, she saw that stamped document very carefully and the other one with course completion, and told me to post these to Via Montebello with a return receipt. I went to Poste Italiano the same day, and asks them to post my document with return receipt. After a week, I received the return receipt delivered by Poste Italiano, stamped by Immigration office (via Montebello) on Feb 7, 2018... which confirms that they've received my documents.
Since then, I've got no updates about my case. I've been visiting questura and immigration office every month and they just tell me to wait. Even my application status on online immigration portal is not updated, it still shows status as: 'in investigation' and the date for finger-prints appointment: Jan 11, 2018.
I've already missed two summer schools, and expected to miss one conference (going to held in July, for which my paper is accepted). As a researcher, I've to travel and publish papers; I cannot afford to stay in Italy. Also, I cannot get a temporary permesso in this case as my documents are in investigation (immigration office said so).
I've put myself into a really big mess, worst is that nobody is being able to help me or suggest an alternative way. Am I the only student who has got into this trouble in Italy? Universities guidelines or blogs only state the success case and nobody talks about the other way. Is there no rules in Italy for students in this case?
My recievuta is dated Sep 2017, can I start a 'new' renewal application? What if they've lost my documents?
Is there any maximum time one should expect to get a decision on his/her application and the person may file a new application as the office (questura/immigration) might have lost documents for that person.
Thank you so much for your time.