Having some issues with

Having some issues with "persondataloven" regarding sending x-rays.

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LittlePenguin22 Member

Member since 30 July 2018

LittlePenguin22Member18 February 2020 08:06:27

Hi!,

long story short, I moved to another country and I'm continuing my dental treatment, for which my current dentist told me it would be useful to have my old x-rays, I contacted my previous clinic and they told me that because of persondataloven they can't give it to me, and they can only give it to my new dentist only if he has a secure way of communication, which he apparently doesn't.

Anyone knows anything about this?, what can be done?.

Thanks.

Nellie Berg Denmark Expert

Member since 15 August 2013

Nellie BergDenmark Expert19 February 2020 19:38:21

1146

Hi Penguin,

It seems that you cannot do anything if your dentist isn't cooperative.

This statement is from 29th December, 2019.

Perhaps you could persuade the dentist to send the x-rays to your e-boks account which is secure communication. If he agrees, you shall add him as allowed sender in your e-boks.

Perhaps send the x-rays as a letter to your present dentistl?

Really bad service.

/Nellie

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