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Only citizens can have that. It is a card giving you the right to vote.

Permanent residents and everyone else cannot vote, so, no titulo do eleitor for you. As a RNE holder here in all my many varied financial transactions across a broad spectrum of goods and services this requirement has never become an issue because my RNE status makes it moot in the systems. Neither have I had any problems either with the gov.br site, SUS site, Detran site, or any other requirements. Can you not ignore it and click your way thru on the site ?

Do you have an RF office you can make an appointment at ? That's how I'd approach it. Good luck.

> Can you not ignore it and click your way thru on the site ?

If you want to update your CPF, they ask for this number in order to complete the process, meaning you have to send it (with a few other things) in an e-mail, together with the form ID that you get after filling out the form. But you’re right that I could just send everything but this number and explain that I don’t have one, it’s just that since it’s stated that this is a mandatory item, that thought haven’t even crossed my mind. But you’re right, I could try anyway, I have nothing to lose by trying.

> Do you have an RF office you can make an appointment at ? That's how I'd approach it. Good luck.

yes, that will be the next step, if nothing else work. For obvious reasons, I would like to avoid that, but if it really is the only solution, that’s what I’ll do.

12/25/24 > Do you have an RF office you can make an appointment at ? That's how I'd approach it. Good luck.

yes, that will be the next step, if nothing else work. For obvious reasons, I would like to avoid that, but if it really is the only solution, that’s what I’ll do. - @Kurterino

Chances are that it will be "the only solution" -- the RF is funny that way, although I've found them unusually cooperative face to face.

In your state, are there offices that bring various public services together under one roof for citizens' convenience?  Here in Amazonas they're called "PACs" -- "Pronto Atendimento ao Cidadão"; the name may be different where you are.  Rather confusingly, the state and municipal governments both have them and they have the same name, although the services they offer are different.  Besides state agencies various federal agencies have representatives at the state PAC, including the RF.  That's where I went to get my CPF record updated and it saved me a lot of time, especially since, as you've discovered, their online receipts are ambiguous enough to leave you wondering whether your input was really processed.

FWIW I have a rather deep IT background and analyzing how things work in software is something I cannot help but do. Brasilian websites, the public facing ones we all use, have their "nuances" shall we say......heh.

I went to Detran for a refund two weeks ago, and yesterday I checked the website for an update. I entered the protocolo and ignored the other 10 ambiguous fields, which to most users would appear to need to be filled out as a requirement before clicking send

Guess what. It worked.

I am sure they know as a gringo you don't need the TE and the system does as well, it's just not displayed nor described as such.