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Vincent Michael Member

Member since 11 May 2019

Vincent MichaelMember13 May 2019 11:01:37

Hello, am Vincent from Kenya, I need your assistance in regards to my goods which I bought in Ukraine and the supplier has refused to deliver , so kindly direct me to the relevant authority who can help me .

GreyKyiv Ukraine Expert

Member since 27 March 2009

GreyKyivUkraine Expert13 May 2019 13:17:31

440

Hi. This is the official website of the Ukrainian Customer Protection Agency. You can contact them.

They have a website in the English language but all you need to know is that they accept complaint via email (head [at] consumer . gov . ua)
Make sure you complaint contains your name, address, email, date of complaint.
They are obliged to reply to your complaint within 30 calendar days.

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