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Police certification of no criminal record

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LeftLux

Hi, I lived in Luxembourg 2013-2015. I'm now seeking a long term visa for another country and they require a police certification of no criminal record from every country that I have lived in the last 10 years. I see on myguichet.lu that this can be obtained online, but apparently its only available with LuxTrust or a similar ID verification app, however it doesn't seem possible to obtain LuxTrust remotely. Catch 22 !

Any information about how to obtain the police certificate would be truly appreciated. Given COVID, a physical appearance is out of the question either.

Villmools merci !

SimCityAT

Can you send them an Email or call them?

muradjabir

Best to call them, you'll have to be on the line for ~30 min but usually they can solve any issue over the phone.

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