LBC international courier services

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FindlayMacD Serial expat

Member since 17 April 2019

FindlayMacDSerial expat22 January 2025 08:10:57

419

Has anyone on here successfully managed to send a letter or package internationally with LBC. I have visited their office here in Languindingan twice in the last two days in an effort to send some important documents to the UK. On my first visit yesterday my efforts were in vain because they required both an email address and a phone number for the receiver, so I gave up and went home.

My second visit, today, I almost gave up with the address part because the name of the firm of solicitors I was sending to had the abbreviation LLC after there name and the guy in the office said that whatever that abbreviation meant, I had to write it in full in brackets after the name. So I decided that because the full address and post/zip code was correct I would simply dispense with LLC abbreviation聽 after the company name.

So the guy proceeded to input the details into their system until it came to the post/zip code which he told me did not exist on their system. The postcode I was sending to began with CV1 and the abbreviation CV stands for Coventry in the West Midlands in the UK and the number 1 is the central district, but when he typed in "CV" he had a drop down box choice that started with CV11. I then asked him to try CV01 which he did with the same result, so I had to give up and I now have a 3 hour round trip to Cagayan De Oro city to go to DHL after all that wasted effort. The reason I tried to use LBC is because I was told that when the letter or package reaches Manila, LBC hands it over to DHL anyway. Just thought I'd share my experience with you guys.

vehicross100 Contributor

Member since 07 November 2022

vehicross100Contributor22 January 2025 08:38:28

137

Locally we use LBC and We have used LBC for balikbayan, but for international Letters/Documents always use FEDEX or DHL

Enzyte Bob Banned

Member since 26 October 2018

Enzyte BobBanned22 January 2025 09:03:51

3831

FindlayMacD said . . . . The reason I tried to use LBC is because I was told that when the letter or package reaches Manila, LBC hands it over to DHL anyway. Just thought I'd share my experience with you guys.

********

Next time use DHL directly or FedEx if available in your location.

danfinn ViP

Member since 05 February 2022

danfinnViP22 January 2025 11:47:01

1592

FindlayMacD said . . . . The reason I tried to use LBC is because I was told that when the letter or package reaches Manila, LBC hands it over to DHL anyway. Just thought I'd share my experience with you guys.
****
Next time use DHL directly or FedEx if available in your location. - @Enzyte Bob

For USA shipments, we use DHL in Dumaguete in both directions. I can see LBC is partnered with DHL in some way but not interested in changing from something that works.

Not interested in fedex either.

For example, a credit card issuer sent us our credit cards via fedex to Valencia from the USA. The CC company did not specify my Phils phone number as requested, not fedex fault. But fedex also has no local office that the public can contact for received shipments. So the shipment came to Paranaque in just a few days but was held because they wouldn't ship to Dumaguete without a local phone contact. It was very difficult to contact somebody at fedex in paranaque, impossible in Dumaguete (receiving location does not speak to public customers). Finally I got through to a human in Paranaque and gave them a number and delivery instructions. IF I had NOT been able to do that, the delivery would not have occurred.

To a Manila address, it would have been delivered no problem. IF my CC card company had given thrm my local number (which i gave them but they ignored), it would have worked as well. The problem with fedex is inability of receiver in the provinces to contact the delivery team. As it is, the local DHL team knows us very well and never any communication problems. Province residents often have no official addresses and must provide complete shipping instructions, sometimes verbal. We are lucky when we find a major courier that works for us and when we do we stick with them. BTW, DHL here does not use LBC to deliver the package in Dumaguete/Valencia but it may ti farther out places.

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